Refund policy

At ResQRed, we want you to shop with confidence. Our return policy is designed to provide a hassle-free experience. If you're not satisfied with your purchase, you can return unused and unopened items in their original packaging within 30 days of receiving your order.

To initiate a return, simply email us at info.resqred@gmail.com with your order details. We'll guide you through the process. Once your returned item is received and inspected, we'll process your refund within 7 business days. Refunds are issued to the original payment method, and you'll receive a confirmation email when the refund is completed.

Non-Returnable Condition

Please note that certain condition are not eligible for returns. This includes products that have been used or damaged by the customer.

Damaged or Defective Products

If your product arrives damaged or defective, notify us within 48 hours of delivery. We'll arrange for a replacement or a full refund based on your preference.

Refund Process

Refunds are processed within 7 business days of receiving your returned item. Refunds are issued to the original payment method, and you'll receive a confirmation email when the refund is completed.

Contact Us

For any concerns about returns or refunds, feel free to contact us at info.resqred@gmail.com. We're here to ensure your satisfaction.